Privacy policy

1. What we collect

• Account data — mobile wallet number, password hash, display name, preferred language, and referral code if one was used.
• Financial data — deposit and withdrawal records, amounts, methods, timestamps and transaction identifiers.
• Gameplay data — games played, stakes, outcomes, session length and bonus activity.
• Technical data — device model, operating system version, app version, IP address and approximate region derived from it.
• Verification data — a government ID and a selfie, collected only when a withdrawal crosses the Rs.50,000 verification threshold.

2. Why we collect it

• To operate accounts, process deposits and pay out withdrawals.
• To detect fraud, bonus abuse, multi-accounting and account takeover.
• To apply responsible gaming limits, time-outs and self-exclusions you set.
• To meet anti-money-laundering obligations on larger transactions.
• To fix bugs and improve performance on the devices people actually use.

3. What we do not do

We do not sell personal data. We do not share your gameplay or financial history with advertisers, data brokers, or your contacts. Referral reporting shows an agent the volume attributable to their code — never a referred player’s identity, balance or individual bets.

4. Who it is shared with

• Payment providers, strictly to execute a transaction you initiated.
• Game studios supplying titles, limited to what is needed to run a round.
• Infrastructure providers hosting the platform, under contract.
• Law enforcement or regulators, where a lawful and specific request is received.

5. How long it is kept

Account and transaction records are retained for five years after account closure, which is the period applicable to anti-money-laundering record keeping. Verification documents are retained for the same period, then deleted. Technical logs are kept for 90 days. Self-exclusion records are kept permanently, because the exclusion itself must outlast the account.

6. Security

Connections use TLS. Passwords are stored as salted hashes, never in plain text. Verification documents are stored encrypted at rest with access limited to the verification team. No system is perfect — if a breach affects you, you will be told.

7. Your rights

• Request a copy of the data held about you.
• Correct inaccurate account details.
• Request deletion, subject to the retention periods above — records required by law cannot be deleted on request.
• Withdraw consent for marketing at any time, without affecting your account.

Exercise any of these through support. Requests are answered within 30 days.

8. Cookies and local storage

The website stores your theme preference, language preference, favourites, age confirmation and banner dismissal in your own browser. These never leave your device and are not used for tracking or advertising.

9. Children

The platform is strictly 18+. We do not knowingly collect data from anyone under 18. If we learn that an account belongs to a minor, it is closed and the data deleted.

10. Changes

Material changes are announced in-app before they take effect. The date at the top of this page reflects the current version.

This document is provided for information and is not legal advice.