Terms & conditions

1. Eligibility

• You must be 18 or older.
• You must be legally permitted to gamble where you are. Online gambling is restricted under Pakistani law — establishing your own position is your responsibility, not ours.
• You must use your own identity, wallet number and funds.
• Employees, agents and their immediate families may not hold player accounts.

2. Accounts

• One account per person, household, device and payment instrument.
• You are responsible for keeping your password and OTP confidential. Activity from your account is treated as yours.
• Details you provide must be accurate and kept up to date.
• Accounts are non-transferable and may not be sold or shared.

3. Deposits and withdrawals

• Deposits must come from a payment instrument in your own name.
• Withdrawals return to the method used to deposit, wherever possible.
• There is no withdrawal fee at any amount.
• Withdrawals of Rs.50,000 or more require one-time identity verification.
• We may hold a withdrawal while investigating suspected fraud, bonus abuse or money laundering, and will tell you when we do.

4. Bonus terms

• Bonus credits are not cash and cannot be withdrawn until wagering is met.
• Wagering requirements and validity periods are stated with each offer.
• Games contribute to wagering at different rates; the table is shown in-app.
• Bonus balance is consumed before your own cash balance.
• Withdrawing with an active bonus forfeits the unconverted bonus balance. Your own funds are never forfeited.
• Risk-free or arbitrage betting to clear a bonus, and multi-accounting to claim it more than once, void the bonus and any winnings derived from it.

5. Fair play

Games use certified random number generation. Outcomes cannot be predicted or altered by you or by us. Automated play, bots, exploiting a software defect, and collusion at multiplayer tables are prohibited and result in closure and forfeiture of winnings obtained that way.

6. Responsible gaming

Limits, time-outs and self-exclusions you set are binding on us. A self-exclusion cannot be lifted early, including at your own request. Attempting to open a new account during a self-exclusion is a breach of these terms. See responsible gaming.

7. Suspension and closure

We may suspend or close an account for breach of these terms, suspected fraud, a lawful request from an authority, or where we reasonably believe continued play is harming you. Where an account is closed without a breach on your part, withdrawable balances are paid out in full.

8. Liability

The platform is provided as-is. We are not liable for losses arising from your gambling, from your own device or connection, from a payment provider’s delay, or from interrupted play caused by circumstances outside our control. Nothing here excludes liability that cannot lawfully be excluded.

9. Disputes

Raise a dispute with support first, including the relevant transaction or round ID. Our transaction and game logs are the record of what occurred. If it cannot be resolved, either party may pursue the matter through the courts.

10. Changes

These terms may change. Material changes are announced in-app before taking effect. Continuing to use the platform after that constitutes acceptance. Terms attached to a bonus you already accepted continue to apply as they were when you accepted them.

This document is provided for information and is not legal advice. See also the disclaimer and privacy policy.